Shipping Policy

Changes to Shipping Policy 28 August 2020, Australia Only. 

Covid 19 restrictions is having profound effects on our ability to respond to requests for delivery instructions...but,

- Australia Post have stated that they will leave parcels "where safe to do so" , if they are not sure,

- And if you are not at home, the parcel will be taken to a post office, so you must have access to a Post Office.

If you can't meet these requirements, please give us a delivery address where these requirements can be met.

The above applies to both Freight Services and Australia Post shipping services. 

 

Except for weekends, it is our policy to dispatch goods the same day for all orders received prior to 11:00 am.

All orders will have tracking numbers sent to the email address you give to us.

At checkout you will have the choice of Australia Post - Express Postage - Parcel Postage or "Road & Air Freight" service.

"Air freight' is overnight but only up to 3 kg. Road is for heavy items and will be usually cheaper than Aust Post Express and sometimes Parcel postage.

 

N.B. International Orders are sent Australia Post.

 

If you have any Queries Please email venita@lie-nielsen.com.au or phone 0418 842 974

We do not deliver to Package Forwarding Addresses